🌐 Uber Unveils In-App Delhi Metro Ticketing with ONDC: A New Era of Urban Commuting Begins
Urban mobility just got smarter. Uber has integrated Delhi Metro QR ticketing directly into its app—leveraging ONDC to simplify how India moves.
Uber integrates with ONDC to bring QR-based Delhi Metro ticketing into its app, aiming to revolutionize urban mobility across India with seamless public transport access.
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🚇 Seamless Travel: Uber Brings Metro Ticketing to Your Phone
Uber has officially introduced a digital metro ticketing experience within its app, debuting with Delhi Metro Rail Corporation (DMRC). This strategic initiative—powered through India's Open Network for Digital Commerce (ONDC)—marks a pivotal moment where ride-hailing tech meets public transportation convenience. Commuters in Delhi can now plan metro journeys, buy QR-code tickets, and receive live transit updates, all from the same Uber app they use for cabs and autos.
Direct Link to Experience the Feature: Uber App – Google Play Store
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🤝 A Stronger Alliance: Uber Joins Forces with ONDC
This is not just a feature—it is a game-changing collaboration. The integration follows a 2024 Memorandum of Understanding (MoU) signed during Uber CEO Dara Khosrowshahi's visit to India. The MoU laid the foundation for deeper cooperation between Uber and ONDC to democratize access to digital services in the mobility sector.
Uber's Chief Technology Officer Praveen Neppalli Naga hailed the move as a visionary step:
“India has made remarkable progress with population-scale platforms like ONDC. Integrating with them helps us reimagine urban transport and build smarter, more connected cities.”
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📲 A Unified Platform for Movement
With the Delhi Metro feature, Uber aims to become a one-stop mobility hub. Users would not need multiple apps to commute—they can hail a cab, hop on the metro, and plan logistics, all under one roof. This is especially crucial in a city like Delhi, where combining different transport modes is often essential.
The integration uses QR code technology, allowing commuters to enter and exit metro stations without physical tickets or cards. This digital-first approach not only boosts efficiency but aligns with India's broader Digital Public Infrastructure (DPI) push.
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🏙️ What is Next? Expanding the Feature Nationwide
Uber has confirmed that it will expand its metro ticketing capabilities to three additional Indian cities by 2025. But that is not all. The company will also launch a B2B logistics service through ONDC, enabling businesses to use Uber's delivery power without managing a physical fleet.
This move aligns with Uber's global trend of entering enterprise-level logistics and supply chain solutions, powered by local government digital networks.
🔗 Explore ONDC: https://ondc.org
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🔍 ONDC's Mission: Creating Inclusive Digital Infrastructure
ONDC's Acting CEO Vibhor Jain called the partnership a landmark moment:
“Collaborations like this one with Uber illustrate how open networks can deliver scalable, interoperable, and reliable digital infrastructure across sectors.”
ONDC aims to transform public and private digital ecosystems by enabling interoperability between different service providers. The partnership with Uber is one more example of how India is becoming a model for DPI innovation that is drawing global interest.
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🔐 Building for the Future: Innovation Meets Responsibility
As this new functionality rolls out, privacy, accessibility, and reliability will be key focal points. Uber has emphasized its commitment to user data security and promises that further features—like real-time updates, multi-modal route planning, and mobility bundles—are in the pipeline.
Uber believes the urban transport experience should be inclusive, connected, and digitally empowered—and this new integration is a major leap in that direction.
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✅ Final Thoughts: One App, Every Ride
From daily commutes to seamless travel planning, Uber's partnership with ONDC offers a glimpse into the future of integrated urban mobility in India. With upcoming expansions and new B2B features, the tech giant is doubling down on its "mobility-as-a-service" (MaaS) vision.
